Flowershop.ae Review | Fake or Legit?

Flowershop.ae Review In-Depth Review

Flowershop.ae has become a go-to destination for ordering flowers online in Dubai. Its comprehensive selection, fast delivery, and reasonable prices make it easy to see why this flower shop is so popular. But how good is Flowershop.ae really? In this review, we’ll take an in-depth look at the critical factors like products, ordering, delivery, and more to help you decide if it’s the right online florist.

Overview of Flowershop.ae

Flowershop.ae is an online flower store that offers delivery of fresh flower arrangements, plants, and gifts across Dubai and the UAE. Launched in 2014, they quickly became one of the leading e-commerce florists in the region. The company prides itself on its wide selection, same-day delivery, and excellent customer service.

Products Offered

Flowershop.ae has an extensive catalog of products, including fresh-cut flowers, flower arrangements, indoor and outdoor plants, gourmet baskets, cakes, chocolates, and plush toys.

Some popular products include classic red rose bouquets, orchid plants, flower boxes with luxury chocolates, and teddy bears with floral arrangements. They have flowers and gift options for all occasions, including birthdays, anniversaries, new babies, sympathy, weddings, and more.

Ordering Experience

Ordering from Flowershop.ae is quick and convenient. You can easily browse and filter the catalog by occasion, price, flowers, plants, or gifts.

When you select a product, you can pick your delivery date, add a personal message, and choose any extras like ribbons or vases. You then enter the delivery address and pay online via credit card or PayPal.

The website is user-friendly, with lots of photos and product descriptions. You can register for an account to save your information for faster checkout.

flowershop.ae Website Overview

Delivery

Flowershop.ae offers same-day and next-day delivery to locations across Dubai, Sharjah, Ajman, Ras Al Khaimah, Al Ain, Fujairah, and Abu Dhabi.

They have a vast delivery window from 8 am to 10 pm, and you can select a preferred 2-hour slot. For last-minute gifts, they also have midnight delivery available.

Most customers report excellent experiences with on-time deliveries and healthy, fresh products. Flowers come carefully packaged in flower boxes, offering contactless delivery as an option.

Pricing

Considering the premium quality and service, Flowershop.ae has pretty reasonable prices. Simple rose bouquets start around AED 150—more lavish arrangements with orchids, lilies, and mixed flowers range from AED 300 to 800+. Plants are affordable, too – indoor orchid plants start at around AED 150.

Delivery fees depend on location but are generally between AED 35-100. They run regular promotions with discounts and free delivery on select arrangements. Overall, good value, given the freshness of the flowers and the convenience of ordering online.

Customer Service

Flowershop.ae provides exceptional customer service before and after the sale.

Their flower experts are available 24/7 via phone, email, WhatsApp, and live chat on the website. They can assist with customized arrangements, product questions, or delivery issues.

After the sale, they proactively follow up with customers to ensure satisfaction. They also have a solid satisfaction guarantee, with refunds or replacements for flower issues lasting less than seven days.

Website

The website has a clean, modern design that makes browsing and shopping easy. Products are organized neatly into occasions and flower types. There are lots of photos showcasing arrangements and flower quality.

Site speed is generally fast but can slow down during peak traffic like Valentine’s Day. Although the site is user-friendly, the search function could use some improvement.

Mobile App

Flowershop.ae does not currently have a mobile app. However, the website is mobile-optimized and easy to use on all devices. You can conveniently browse products or place orders from your phone.

A streamlined app could provide even faster ordering and a better user experience. This is an area of potential improvement for the company.

Reviews from Customers

Flowershop.ae enjoys largely positive customer reviews praising their fresh flowers, excellent service, and on-time delivery. They have a 4 out of 5-star rating on Trustpilot and Google.

The most common positive feedback is receiving fresh, long-lasting flowers precisely as pictured. Many mention friendly and helpful customer service, handling issues promptly. Negative reviews occasionally cite slightly delayed deliveries or blooms that didn’t open fully. But overall, an impressive 85% give a “Great” or “Excellent” review.

Pros of Using Flowershop.ae

  • Wide selection of fresh flowers, plants, and gift hampers
  • Fast delivery across Dubai, often within hours
  • Excellent customer service available 24/7
  • Reasonable prices and regular promotions
  • Convenient ordering online or via mobile

Cons of Using Flowershop.ae

  • A website can slow down during peak flower seasons.
  • No mobile app is yet available.
  • Delivery fees can be high for more distant areas
  • Rare issues with minor product or delivery complaints

Conclusion

Flowershop.ae excels in providing a quality online flower delivery experience. With its vast selection, prompt delivery, and exceptional service, this florist makes gifting flowers across Dubai easy and reliable. At the same time, there is room for improvement around mobile access and delivery fees, overall Flowershop.ae delivers beautiful blooms sure to brighten any recipient’s day.

FAQs

Where does Flowershop.ae deliver to?

Flowershop.ae offers deliveries in Dubai, Sharjah, Ajman, Ras Al Khaimah, Al Ain, Fujairah, and Abu Dhabi.

How much does delivery cost?

Delivery fees range from AED 35-100 depending on location. Free delivery promotions are offered occasionally.

When can I order same-day delivery?

Same-day delivery can be ordered up until 10 pm for most areas of Dubai when selecting the “Today” delivery option.

What is their price range?

Flowershop.ae has affordable options like rose bouquets from AED 150 up to lavish arrangements from AED 300 to 800+. Plants start at AED 150

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