How to Check Hafilat Card Balance | Step By Step Guide

How to Check Hafilat Card Balance: A Step-by-Step Guide

Are you a resident or traveler in Abu Dhabi using efficient public transport services? If so, you might have a Hafilat card that makes commuting hassle-free. This guide will walk you through the simple steps to check your Hafilat card balance to ensure a smooth travel experience.

Understanding Hafilat Cards

Before we dive into the details, let’s briefly understand what a Hafilat card is. It’s a smart card designed to streamline your payments for public transport in Abu Dhabi, covering buses and ferries. These cards come in various types, including temporary, anonymous, personalized, and unique. Depending on the style you have, the validity period and fare structure may differ. You can purchase and top up your Hafilat card at any authorized sales agent, ferry terminal, or bus station.

Checking Your Hafilat Card Balance Online

Now, let’s explore the two options you have for checking your Hafilat card balance online:

Option 1: Official Website

  1. Open your preferred web browser and visit the official website of the Department of Transport in Abu Dhabi.
  2. Look for the “Hafilat Card Balance” section on the website’s homepage.
  3. Enter your Hafilat card number in the designated field.
  4. Click on the “Check Balance” button.
  5. Follow the on-screen instructions to view your card balance.

Option 2: Darb Mobile App

  1. If you’re more inclined to use your smartphone, you can download the “Darb” mobile app from either the App Store (iOS) or Google Play Store (Android).
  2. Once the app is installed, register using your email address and phone number.
  3. Add your Hafilat card to the app by scanning the QR code on the back of the card or manually entering the card number.
  4. Once your card is added, locate the card icon within the app and tap on it.
  5. Your current card balance will be displayed on the screen.

Frequently Asked Questions (FAQs)

  1. Can I use the Hafilat card for both buses and ferries? Yes, the Hafilat card is valid for both buses and ferries in Abu Dhabi.
  2. Where can I purchase or recharge my Hafilat card? You can buy or top up your Hafilat card at authorized sales agents, bus stations, or ferry terminals.
  3. Is the Darb app available for iOS and Android? Yes, the Darb app is available for both iOS and Android devices.
  4. Are there different types of Hafilat cards? There are temporary, anonymous, personalized, and memorable Hafilat card types.
  5. How do I register on the Darb app? Register on the Darb app using your email address and phone number.
  6. Can I check multiple Hafilat card balances on the Darb app? Yes, you can add and check the credits of various Hafilat cards within the app.
  7. What should I do if my Hafilat card balance is low? You can recharge your Hafilat card at any authorized sales agent or restore machine.


Checking your Hafilat card balance is a breeze with the options provided. Whether you visit the official website or use the Darb app, you’ll have your compensation at your fingertips, ensuring you’re always prepared for your travel in Abu Dhabi’s public transport system. Travel smarter with Hafilat cards and explore the city with ease!

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